It's great quality, but here's the information I was looking for before I bought it, that I couldn't find. It comes with a mailing-prepaid envelope to send in the name piece for engraving to Littmann. So you don't pay anything for mailing/shipping. It also comes with a card for you to fill out with the address they should return it to, and what you want engraved on it. You have a maximum of 14 characters- periods and spaces are included in the character count. You include a $7 check. I mailed mine on a Tuesday and got it back on a Friday, 17 days after I mailed it. (I included the days of the week if you wanted to be able to find out how many business days it took). The result is it looks really nice. Very pleased with the quality.