Free 30 Day Walk and Wear Guarantee

SATISFACTION GUARANTEED
It’s simple. If you're not completely satisfied with any merchandise you have received, just return it within 30 days of receipt for a full refund or exchange, no questions asked.  Laundered garments and footwear showing visible wear are not returnable, unless they are defective. Embroidered garments and engraved equipment are not returnable, unless we have made an error in embroidering your garment or engraving your equipment. All items must be in their original condition with the original packaging, instruction manuals, warranties, and tags. Unfortunately, original shipping/processing charges are not refundable.   We will, however, send your exchange with no additional shipping/processing charges.

EXCHANGES
Please follow the instructions on the back of your order summary and enclose it with the items you want to exchange. All items exchanged must be in their original condition with the original packaging, instruction manuals, warranties and tags and must be returned within 30 days of receipt. Laundered garments and footwear showing visible wear are not exchangeable, unless they are defective. Embroidered garments and engraved equipment are not exchangeable, unless we have made an error in embroidering your garment or engraving your equipment. All shipping/processing charges on exchanged packages must be prepaid.  We will, however, send back your exchange item with no additional shipping/processing charge. Please allow 14 business days for us to receive and process your exchange.
We suggest you return the package using a courier who will provide proof of delivery. And remember; please do not use the product box as a shipping container.

RETURNS
Please follow the instructions on the back of your order summary and enclose it with the items you want to return. All items returned must be in their original condition with the original packaging, instruction manuals, warranties and tags and must be returned within 30 days of receipt. Laundered garments and footwear showing visible wear are not returnable, unless they are defective. Embroidered garments and engraved equipment are not returnable, unless we have made an error in embroidering your garment or engraving your equipment. All shipping/processing charges on returned packages must be prepaid. Please allow 14 business days for us to receive and process your return.
We suggest you return the package using a courier who will provide proof of delivery. And remember; please do not use the product box as a shipping container.

Please note exceptions to the return policy:

• Hosiery: Due to health codes support and fashion hosiery may not be returned or exchanged except in the case of a manufacturer’s defect.
• Books & Software: Opened software, electronic books, and books with software included that have been opened, may not be returned or exchanged except in the case of a manufacturer’s defect.